Privacy policy

Welcome to the website www.totalsaudi.com (hereinafter referred to as the “Website"). By connecting to the Website, you acknowledge that you have read, understood and accepted without limitation or reservation these General Terms and Conditions of Use and the Personal Data Protection Policy. Please note that if you visit other websites of the Total group, different general terms and conditions and policies concerning personal data protection apply to these websites. It is recommended that you carefully read their legal notices.

1. Identity Saudi Total lubricants company
Company publishing the Website (referred to herein as the “Company”):
Saudi TOTAL lubricants Company Ltd.
Head office: Saudi Arabia, Jeddah, Zahran Business Centre, Sultan St. Tower A - Office 704 – 7th floor, P.O. Box 4861, Jeddah 21463, Kingdom of Saudi Arabia
Company type: LLC
Registered capital: 97,250,000 SAR
E-mail: [email protected]
Telephone: +966 -12- 2256300

Publication director: Nizar Raydan
Technical design:
Marcel, S.A registered capital of 82 990 EUROS, whose head office is located at 133 Champs Elysées, 75008 Paris
Listed in the RCS of Paris : B 381 531 938
Telephone: +33 (0)1 44 43 67 00
Production, hosting and development of the Internet site:
Smile
48 rue de Villiers 92300 Levallois-Perret
Listed in the R.C.S of Nanterre : 378 615 363

The companies within the Total group have their own legal existence and independent legal status. The Company publishing this Website belongs to the Total group. “Total” and “Total group” are sometimes used in this Website for convenience where references are generally made to TOTAL S.A. (the holding company) and its subsidiaries and affiliates. Likewise, the words “we”, “us” and “our” are used to refer to the Company or any company of the Total group in general or to those who work for them. These expressions are also used where no useful purpose is served by identifying the particular company or companies. It cannot be inferred from these expressions that TOTAL S.A. or any of its subsidiaries or affiliates are involved in the business and management of any other company of Total group.

2. Information about activities
This Website presents information concerning certain activities of the Company and the Total group. The Company may modify the information contained in this Website at any time and without prior notice. This information is provided as general information without any guarantees that it is fit for any specific purpose.

3. Intellectual property
3.a. All information or documents (text, animated or static images, databases, sounds, photographs, know-how or cited products) stored in the Website as well as all elements created for the Website and its general structure are either the property of the Company or the companies within the Total group or are subject to rights to use, duplicate or communicate to the public that have been granted to such. Said information, documents and items are subject to laws protecting copyright insofar as they have been made available to the public via this Website. No licence or any right other than to view the Website has been granted to any party with regard to intellectual property rights. Duplication of Website documents is authorized solely as information for personal and private usage. Any duplication or usage of copies made for other purposes is formally prohibited and subject to prior and formal authorization by the Company. In all cases, authorized duplication of information stored in this Website must cite the source and make adequate references as to proprietary.

3.b. Distinguishing signs. Unless otherwise stipulated, company names, logotypes, products and brands quoted on the Website are the property of the Company or the companies within the Total group or are subject to rights to use, duplicate or represent that have been granted to such. They may not be used without prior written authorization from the Company.

3.c. Databases. Any databases made available to you are the property of the Company, which is the producer of the databases. You are forbidden to extract or reuse a substantial qualitative or quantitative portion of the databases, including for purpose.

4. Undertakings of the user

4.a. Each visitor of the Website providing information grants the Company all transferable rights concerning said information and authorizes the Company to make use of such. The information thus provided by visitors shall be deemed not confidential. However, the information provided is personal data, which means we undertake to process said information in accordance with applicable laws and our Personal Data Protection Policy, which applies to this Website.

4.b. Each visitor of this Website also certifies that s/he complies with these measures and current laws and in particular:
−    Has the ability and means required to access the Website and use it
−    Has verified that the IT configuration used does not contain any virus and that it is in full working order
−    Grants the Company and partners where applicable a right to use the information provided (other than data of a personal nature)
−    Must keep confidential and is consequently liable for the use and security of access codes and passwords that the Company may send you to access specific sections. The Company reserves the right to suspend your access to the Website in the event of fraudulent use or attempts at fraudulent use of said access.

5. Hypertext links
5.a. Activation of links. The Company formally declines any liability as to the content of websites to which it provides links. Said links are offered to users of this Website as a service. Please consult the general terms and conditions and the personal data protection policy for the websites in order to understand their practice. The decision to use links is made solely by the Website users. We may modify or delete a link on this Website at any moment.

5.b. Link authorization. If you wish to create a hypertext link to this Website, you must obtain prior written authorization from the Company using the contact details provided at the end of this document.

6. Formal notice
6.a. The information (herein after referred to as “Information”) available on this www (World Wide Web) server is provided in good faith.
This Information is considered correct at the moment it is published on the Website. However, the Company neither represents nor guarantees the comprehensiveness or accuracy of the Information. You fully incur the risks arising from your reliance on the Information. Under no circumstances will the Company accept liability for injury arising from reliance on or use of the Information.
The Information shall not be deemed a recommendation to use information, products, procedures, equipment or formulae contravening a patent, copyright or registered trade mark. The Company declines any explicit or implicit liability in the event that use of the Information contravenes a patent, copyright or registered trade mark.
The Company and all directly or indirectly owned subsidiaries or affiliates of the Company and any company within the Total group categorically rejects any and all interpretation that may assimilate the content of its websites to purchase offers or incitements to acquire shares or other listed or unlisted negotiable securities of TOTAL S.A. or any company of the Total group.
No explicit or implicit guarantee is given regarding the commercial nature of the Information or its suitability for a given purpose as well as the products to which said Information refers.
Under no circumstances does the Company undertake to update or correct the Information on the Website or otherwise disseminated on the Internet or on its web servers. Similarly, the Company reserves the right to amend or correct the content of its Website at any time without prior notification.

6.b. The Information presented in this Website may contain forward-looking statements concerning the financial position, operating results, activities and industrial strategy of the Company, TOTAL S.A. and/or companies of the Total group. Such statements are subject to risks and uncertainties. These statements are based on the beliefs and assumptions of management and on the information currently available to management. Forward-looking statements include information concerning forecasts, projections, anticipated synergies, and other information concerning possible or assumed future results and may be preceded by, followed by, or otherwise include the words “believes”, “expects”, “anticipates”, “intends”, “plans”, “targets”, “estimates” or similar expressions. Forward-looking statements are not assurances of results or values. They involve risks, uncertainties and assumptions. Future results may differ materially from those expressed in these forward-looking statements. Many of the factors that will determine these results and values are beyond the Company’s ability to control or predict.
The Company does not undertake and is not required to update or revise such forward-looking statements, in particular as a result of new information or subsequent events or other factors. Additional information concerning material factors that may have an effect on the financial results of the Total group may be consulted in documentation filed with the French Autorité des marchés financiers (AMF) and the United States Securities and Exchange Commission (SEC) or other competent authority.

6.c. The Company does not guarantee that the Website will operate without interruption or that the servers ensuring access to it operate and/or the third party sites to which hypertext links refer do not contain viruses.

7. Updates of terms and conditions of use of the Website and applicable law
The Company may update these Conditions of Use of the Website at any time. Consequently, you are invited to regularly refer to the latest Conditions of Use in effect. These general conditions of use of the Website are subject to Saudi local laws.

8. Contact details
You may direct all questions concerning conditions of use of the Website by e-mail to [email protected] or by post to the following address:
Department / service name:  Marketing and communication
Address: P.O. Box 4861, Jeddah 21463, Kingdom of Saudi Arabia

 
PERSONAL DATA PROTECTION POLICY

Welcome to the website http://www.sa.total.com (hereinafter referred to as the “Website"). By connecting to the Website, you acknowledge that you have read, understood and accepted this Personal Data Protection Policy (herein after referred to as the “Policy”) without limitation or reservation along with our General Terms and Conditions of Use [insert link to General Terms and Conditions of Use]. Please note that other general terms and conditions and personal data protection policies apply to other websites of the Total group. It is recommended that you read them carefully.
This Policy is intended to inform you of the rights and freedoms that you can exercise with regard to our use of your personal data. It also describes the measures implemented to protect them.
Saudi TOTAL lubricants Company (referred to herein as the “Data Controller”) is responsible for processing personal data concerning the management of the Website. Said processing is implemented in accordance with applicable laws.

1. Purpose of processing and types of data collected
When visiting the Website, you may provide with personal data such as your surname and first name in order to benefit from the services offered.
We can in particular collect some of your personal data for external communication purposes, such as answering your requests for information and better understanding your expectations. In our online forms, compulsory fields are marked with an asterisk. If you do not answer the compulsory questions, the requested service(s) will not be provided.
Your personal data are not subsequently processed in any manner that is incompatible with the purpose described above or in the collection forms. They are only stored for the requisite amount of time needed to fulfill these purposes.

2. Data recipients
Your personal data may be disclosed solely to our specific departments tasked with processing or subsidiaries directly or indirectly owned or to specific partners, independent distributors or sub-contractors for analysis and survey purposes.
Furthermore, if you submit a comment intended to be posted online, we may publish some of your personal data on the Website. Given the characteristics of the Internet, i.e., free capture of broadcast information and the difficulty, or even the impossibility, of monitoring usage by third parties, be informed you that you can stop such distribution by contacting us, as indicated in article 5 below.
The Data Controller transfers personal data in accordance with applicable laws.

3. Security and confidentiality of your data
The Data Controller implements the appropriate measures to ensure the security and confidentiality of your personal data and in particular to prevent them from being altered, damaged or accessed by unauthorized third parties.

4. Management of cookies
When you visit the Website, a “cookie” may be installed in your computer. A cookie is a file that records information concerning your browsing of the Website from that computer (e.g., visited pages, date and time of browsing, viewed links) and will facilitate your visits by making it easier and faster for you to identify yourself to access your target pages. You can delete cookies installed on your computer at any time and prevent new cookies being saved and receive notification before installation of a new cookie by configuring your browser software. Please refer to the help section of your browser software for more information on how to activate and deactivate these functions and refer to the browser’s “cookie policy”. (Link to the banner and the cookie policy). Please note that you may not benefit from some of the services if you uninstall a cookie or prevent cookies from being installed on your machine.

5. Your rights
You have a right to access, query, modify, rectify or delete your personal data. You can obtain disclosure of your personal data. You can also object to the processing and circulation of your personal data. The Company reserves the right to reject any request it deems inappropriate. In accordance with applicable law in force, you have a right of formal consent to sales canvassing via e-mail, fax or automatic caller.
If you wish to exercise these rights or obtain other information, please send your request by e-mail to [email protected] or by post to the following address:
Marketing and Communication Department
Address: P.O. Box 4861, Jeddah 21463, Kingdom of Saudi Arabia